NEWS

First and foremost, I'd like to express my gratitude to the Asia Awards, which are powered by the Rula Awards. I am pleased and humbled to get this award as "Asia's Outstanding Customer Service Award." Winning this honour is a dream come true for us as a company. I wasn't expecting it, but it's just the motivation that we needed to keep continuing down the path we've been on. We're really proud, and we're appreciative of the ASIA Awards for honouring our team's hard work.

Since 1995, Mahesh Aqua Holdings (Private) Ltd has operated as a professional aquaculture trade enterprise in Sri Lanka. We're collaborating with stakeholders and the government to help Sri Lankan aquaculture thrive. We bring people, ideas, and resources together to create products, technologies, and business models that help businesses and communities thrive. Our organization is looking forward to executing as a significant business area in the Sri Lankan aquaculture industry. In Sri Lanka, our organization is effectively conducting the following business.

Vision

“Being the Srilanka’s prestigious aquaculture company in the word”

Mission

“To be the company that’s trustworthy of our brands and responsible for the vale of customer and their satisfaction”

The industry of aquaculture, particularly shrimp farming, began to take root on a commercial level in the North and East in Sri Lanka in the 1980s, growing steadily to become one of the biggest export industries and source of employment for the coastal communities of these regions.

However, the shrimp farming industry has come under fire in recent years and months for its potentially adverse impact on the environment, both marine and coastal. 

Our organization looks forward to deliver as a significant business sector in the Sri Lankan aquaculture industry. In Sri Lanka, Mahesh Aqua Holdings is effectively conducting the following business.

• Shrimp Farms
• Prawn feed & fish feed import and distribution
• Aquaculture health care product
• Aquaculture Laboratory Services
• Shrimp Diseases diagnostic services
• Probiotic & Prebiotic supply 

Mahesh Aqua is a sole agent for SHENG LONG BIOTEC CO., LTD in Vietnam, importing and distributing "LION" brand shrimp and Sea Master brand fish feed in Sri Lanka. We also work with TABLETS INDIA LIMITED to distribute aquaculture health care products.

We are pursuing businesses through the firm that actively contribute to the standardization of the Sri Lankan shrimp farming sector through innovation technology, service, and high-quality products while preserving nature. Mahesh Aqua Holdings also provides highly technical and innovative service to customers in order to achieve their farming goals. The advanced trained technical team supports the customer providing solutions for the issues identified during their culture period. Mahesh Aqua technical consultation for,

• Shrimp Farm technical management
• Zero water management culture system
• Quick knowledge information sharing system
• Biofloc technology 

Good customer service is the result of a friendly, customer-focused team that our company have.Taking action promptly on customer feedback reveals that the customer's viewpoint is valued. Empathy for the client's perspective makes our consumer feel valuable. Providing omnichannel assistance, which means our employees are ready to assist customers via email, phone, live chat, and social media. Going above and beyond by providing value above the client's expectations and personalize the service experience, which creates a positive view and increases customer loyalty and to sustain our company in this industry for all these years.